Team Lunch

Working in a call center is really something I should say. The atmosphere creates the real meaning of camaraderie. Just try to imagine, people from different walks of life, religion, culture, beliefs and even sex preferences, would work together as one team.

One thing in common that they do is (for those who are fortunate to have a the same schedule) is to have a team lunch. All of them including their supervisors (sometimes their operations manager), would gather around the pantry, get a long table and setup their food. In some cases they do call to order food and they chip-in. Some would assign a couple to bring food. But the thing that awes me is how amazing these people would really spend quality time with each other over lunch.

During this one-hour break, they would still talk about the same thing, their work. They talk about their experiences. Some are good, some are bad and some really frustrating. The one thing noticeable when they talk about those frustrating encounters is they do listen to the one who shares it. After that, everyone is not expected to give their opinions, but they do. They share a common solution to that experience. At the serious part, they would give out burst of laughter thinking that its part of the job. They would give out scenarios that would turn out to be a funny and forget about the frustration.

In this kind of experience, most people enjoy their jobs. At some point, its really hard to leave their team specially if someone gets promoted or leave the company for career advancement.

The call center industry leaves a true memory in each and every person who works here. They would not forget the team. This industry revolutionize the four-corner-office scenario. It erases the monotonous in the job. Finally, it created a second home.